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Preferred Apartment Communities

1 property researched across Dallas, TX (1)

81

avg score · B

Reputation summary
Preferred Apartment Communities took over management from Cortland according to resident reviews. While overall maintenance response times remain well-regarded, transitions in ownership have led to complaints regarding move-out charges and deposit accounting records.
Most common complaints
  • "Fake reviews to get a discount at move in. Got charged $650 in fees for move out when I left it clean. Got my car windo
    ×1
  • "New company took over the complex a few months ago, and failed to maintain any records from the prior owners regarding
    ×1
  • "The worst issue came after move-out. I was charged $185 for carpet cleaning, even though the carpet was cleaned and the
    ×1
Most common positives
  • "Nestor Deleon in the maintenance department is awesome….he is the best maintenance person on this property….so friendly
    ×1
  • "I have lived here for almost 14 years and just recently renewed my lease. I was quite concerned when new management too
    ×1
  • "Daniella gave me a tour and introduced me to the pricing, floor plan options, and amenities of the community. She did a
    ×1

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